This client hired us because they were ready to enter the German market and needed us to translate strings for their customer platforms (mobile app, web interface, etc.) into German. Their source files were available only in several different file formats like .xml, .resx,, .json, .docx, .idml and .strings files and they expected us to deliver the translations in the same file formats.
Before starting to work on this project, we invested the necessary time to make ourselves familiar with the client's customer site and mobile app to assess possible character limitations as well as the general feel and tone of their platforms. We worked with the client's own translation management system, but we supplemented that wit our own Quality Assurance Tools in order to ensure terminological consistency and accuracy.